a flexible CRM solution that works the way your people do
Microsoft is bringing customer relationship management (CRM) software into a new era with Microsoft Dynamics CRM 3.0. It is a flexible CRM solution that works the way your people do, works the way your business does, and works the way IT wants it to.
Business Benefits:
Tight integration with the Microsoft Office system and Office Outlook
Quick and easy access to your data through context-sensitive information for populating forms or taking next steps without changing screens
Customized workspaces that allow users to create, save, and reuse favorite views of customer data without the distraction of unneeded information
Service Calendar that allows service schedulers and dispatchers to schedule activities by resource, time, or service
Powerful reporting and analysis tools that make it easy to identify opportunities and problems at a glance - CRM data can be transferred into Microsoft Office Excel for analysis or into Microsoft Office SharePoint Portal Server for updating executive dashboards or collaborating on customer-related documents
Great mobile support that helps enable field workers to get instant access to customer data from most popular portable devices including mobile phones with Web browsers, and laptops
Data is secured by industry standard SSL encryption
